Privacy Policy

Lemon Cherry Ltd respects your privacy and is committed to protecting your personal data. This privacy policy will explain how we use/look after your personal information and will inform you of your privacy rights.

Information we collect
We will ascertain personal information in relation to your name, date of birth and medication you may be taking/have taken.

Why we need/How we use your information
We require this information to determine the individual we are testing and to provide a robust chain of custody procedure with accurate information and confirmed test results.
We will never pass your information to any third party who is not involved within the chain of custody process.
We will use the information for any of the below reasons:
• Internal record keeping
• Statistical analysis
• Resolving any disputes involving any party within the chain of custody procedure
• Responding to questions or complaints

A cookie is a small file which asks permission to be placed on your computers hard drive. Once you agree, the file is added, and the cookie helps analyse web traffic or lets you know when you visit a particular site.
We may use cookies to identify which pages are being used. This helps us to analyse data relating to web traffic and customer needs. We only use this information for statistical analysis, after which the data is removed from the system.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. However, this may prevent you from taking full advantage of this and other websites.

Security and data retention
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we hold.
We will retain your personal information for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal or reporting requirements.

Changes to this policy
Any changes to our privacy policy in the future can be viewed on our website, where we would encourage you to visit to stay informed.

Accessing and erasing your personal information
You are entitled to request details of personal information we hold about you. We will charge a small fee to meet our costs in providing this information to you.
If you would like a copy of the information held, please write to Lemon Cherry Ltd, Dovecote Office, Garth House, Hornsea Road, Leven, East Yorkshire, HU17 5NJ or email
If you feel that we should no longer be holding your personal information, you can request that we erase the information using the contact details as above. When we receive your request, we will confirm whether the personal information has been deleted or tell you why it cannot be deleted.